Privacy Policy

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

Last Updated: April 6, 2026

This Lunara Psychiatry Privacy Policy describes how Lunara Psychiatric Nursing, Inc. d/b/a Lunara Psychiatry and our subsidiaries and affiliated companies (collectively, “Lunara Psychiatry”, “we”, “us”) collect, use, and disclose information about you. This Privacy Policy applies to information we collect from you as a consumer when you access or use our websites, mobile applications, and other online products and services, or when you otherwise interact with us where we provide this Privacy Policy, such as through our customer support channels (collectively, “Services”).

In some circumstances, we may provide different or additional notices of our privacy practices to the extent they apply to you because of the product or services you obtain from us, the capacity in which you engage with us, or different laws that may apply. For example, if you interact with us for products and services covered by the Health Insurance Portability and Accountability Act of 1996 (“HIPAA”), our Notice of Privacy Practices applies to you and not this Privacy Policy. If you are a resident of California, the Additional California and Other State Notice and Privacy Rights applies to you. If you engage with us in a commercial or business capacity, including as a Provider or a Health Plan representative, please see our California Privacy Notice for Business Customers.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

We may change this CA Business Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services or sending you a notification), such as in connection with making material changes to this CA Business Privacy Notice. We encourage you to review this CA Business Privacy Notice regularly to stay informed about our information practices and the choices available to you.

Our Commitment to Your Privacy

Lunara Psychiatry is committed to protecting the privacy and confidentiality of your health information. As a healthcare provider, we are required by law to maintain the privacy of your protected health information (PHI) and to provide you with this Notice under the Health Insurance Portability and Accountability Act.

This Notice explains how we may use and disclose your information and outlines your rights regarding your health information.

How We May Use and Disclose Your Health Information

We may use and disclose your health information for the following purposes:

Treatment

We may use your information to provide, coordinate, or manage your care. This may include communication with other healthcare providers involved in your treatment.

Payment

We may use your information to bill and collect payment from you, your insurance company, or a third party.

Healthcare Operations

We may use your information for business operations such as quality improvement, staff training, licensing, and administrative purposes.

Other Uses and Disclosures

We may also use or disclose your information:

As required by law
For public health and safety reporting
To prevent or lessen a serious threat to health or safety
For health oversight activities (e.g., audits, inspections)
For law enforcement purposes, when permitted
In response to a court order or legal process

Psychotherapy Notes

Psychotherapy notes are given special protection under HIPAA. We will not use or disclose psychotherapy notes without your written authorization, except in limited circumstances as permitted by law.

Uses and Disclosures Requiring Your Authorization

We will obtain your written authorization before:

Using or disclosing information for marketing purposes
Sharing information not described in this Notice
Disclosing psychotherapy notes (except as allowed by law)

You may revoke your authorization at any time in writing.

Your Rights Regarding Your Health Information

You have the right to:

Access Your Records

Request to inspect or obtain a copy of your health records.

Request Amendments

Request corrections to your health information if you believe it is inaccurate.

Request Restrictions

Ask us to limit how we use or disclose your information.

Request Confidential Communications

Ask us to contact you in a specific way (e.g., only by email or at a certain address).

Receive an Accounting of Disclosures

Request a list of certain disclosures we have made of your information.

Receive a Copy of This Notice

You may request a paper or electronic copy at any time.\

California Privacy Protections

In addition to HIPAA, your information may also be protected under California law, including the Confidentiality of Medical Information Act, which provides additional privacy protections for medical information.

Our Responsibilities

We are required to:

Maintain the privacy and security of your information
Provide you with this Notice
Notify you in the event of a breach of your unsecured health information
Follow the terms of this Notice currently in effect

Changes to This Notice

We reserve the right to change this Notice at any time. Updated versions will be posted on our website with a revised effective date.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with us or with the U.S. Department of Health and Human Services.

We will not retaliate against you for filing a complaint.

11. Contact Information

If you have questions about this Notice or wish to exercise your rights, please contact us at hello@lunara.co